Support

Setup guidance and troubleshooting for PrivyTranslate.

Getting started

  1. Choose a provider in Settings: Built-in Local, Ollama, LM Studio, an OpenAI-compatible endpoint, or Chrome Translator for the browser extension.
  2. Choose a target language and enter or share the text you want to translate.
  3. Use local history to revisit, copy, or remove recent translations.

Provider connection issues

  • Built-in Local: try this option first to confirm that the translation interface is working.
  • Ollama or LM Studio: confirm the server is running, the configured address is reachable, and the selected model is available.
  • Mobile devices: ensure the device and local server can reach one another on the same network.
  • Chrome extension: use Overlay, Replace, or Side-by-Side mode to translate web pages. Chrome Translator requires a compatible Chrome build with the Translator API available.
  • OpenAI-compatible: verify the endpoint URL, credentials, and model name with your provider.

Platform availability

macOSAvailable
iPhone & iPadAvailable
Chrome extensionAvailable
WindowsIn development
AndroidIn development

Feedback and bug reports

Use the feedback form to report a problem, share an idea, or tell us about your setup.

Send feedback or report a problem